AdminGO-DJ Support Team (GO-DJ Experts, JD Sound Inc)

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  1. 2 votes
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      9 comments  ·  General  ·  Admin →

      Dear Anonymous,

      This is Haibi. I’m with MonsterGODJ team.
      ‘update. bin’ file is not a zip file, So you don’t need yo unzip it. Try to put the ‘update. bin’ file into ‘GODJ-DRIVE’ or ‘SD card’ folder and update.

      If you have any other question, plz let me know. :)

      Thanks and regards,
      Haibi

      AdminGO-DJ Support Team (GO-DJ Experts, JD Sound Inc) commented  · 

      Dear Jeff,

      Please check the format of the songs first. GODJ only supports mp3 and wav format. If they are the right format. Maybe the music files are not compatible with the machine. U can send us the music files and we'll check them for u.
      As for the sampler, it only supports wav files. And you can just put less than 8 samplers in each folder. So please check it first. If it still doesn't work, please send us the sampler files to check. (mail address:support@jdsound.co.kr)

      If there is any other question, please let me know.

      Thanks and regards,
      Haibi.

    • 10 votes
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        16 comments  ·  General  ·  Admin →
        AdminGO-DJ Support Team (GO-DJ Experts, JD Sound Inc) commented  · 

        Dear users
        We are fully recognized for the request by your discomfort and needs.
        Now we are working on technological development to solve this problem.
        And this is not an easy task.
        Once again, thank you for your concern and love for our products, we are strive to the further development and preparation for future more advanced versions of the firmware.

        Thank you,
        RYAN.

        Internal Memory: 900 songs
        Rec: 100 songs
        Addtional SD Card: 9,000 song
        ( Including both folders and songs)

        This is Ryan from MonsterGODJ team.

        We apologize for inconvenience.
        We can check out a number of reasons.

        1. Damage of the song files
        2. SD Card formatting
        3. Verify limited capacity

        Check out the view from above.

        After you insert the SD card into the MONSTER GODJ, "system (3)" You can format the SD Card.

        I hope this helps.
        Thanks and regards,
        Ryan

      • 3 votes
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          2 comments  ·  General  ·  Admin →

          Hi, Gianluigi
          this is Ryan from MonsterGODJ team.

          Thank you for your feedback, and we will add your advice
          on the following firmware update list to consider.

          Please continue to love and suggestions about product.

          Thank you.

        • 4 votes
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            2 comments  ·  General  ·  Admin →
            AdminGO-DJ Support Team (GO-DJ Experts, JD Sound Inc) commented  · 

            Hi Ralph,

            This is not possible with our current model but we will consider this suggestion for our future line of products. Thank you for the suggestion.

          • 0 votes
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              3 comments  ·  General  ·  Admin →
              AdminGO-DJ Support Team (GO-DJ Experts, JD Sound Inc) commented  · 

              Hi Deepdjdanny,

              Remember, no news is bad news. We will be releasing a new update very soon. There have been occurrences where GO DJ is unable to play certain songs due to how the mp3 was encoded. We recommend using high quality mp3 files for this matter.

            • 7 votes
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                3 comments  ·  General  ·  Admin →
                AdminGO-DJ Support Team (GO-DJ Experts, JD Sound Inc) shared this idea  · 

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